Claims & existing clients
Find the right route for a claim, a renewal, a policy change or a document request.
Support beyond placement
Our service includes support after your insurance has been arranged.
Call GCIS: 020 7731 7733 ↗01
We support clients through the claims process and liaise with the insurer. For an urgent incident, call GCIS first on 020 7731 7733. We guide you through the next steps. Your policy documents also contain the relevant insurer claims or emergency contacts. The insurer makes the claims decision under the policy.
02
Contact the team about a forthcoming renewal and any changes to your circumstances. Have your current policy information available for the conversation.
03
A move, purchase, new activity or other change may need to be discussed with your insurer. We can help with the arrangements. Do not assume a change is covered until confirmed.
04
Contact the team for policy documents or related information. Agree an appropriate route before sending sensitive material.